It's recommended to use the sat nav outdoors to ensure it can properly receive GPS signals. This initial setup may take between 5 to 30 minutes. Also, read the user manual carefully for guidance on settings and usage​.

If the device freezes, look for a "Reset" button on the back of the device and press and hold it to reset the device​.

Try charging the device fully with a car charger, then reset it. If there's still no response, contact customer support, here.

Consider the distance you'll be traveling, the type of vehicle you have, your entertainment needs, and your priority on safety features. For detailed advice tailored to your specific requirements, we recommend getting in touch with us, here.