In Phase International Ltd.
Limited Warranty
Snooper-branded products
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights, you should refer to the consumer protection laws applicable in your jurisdiction, and you may wish to contact a relevant consumer advisory service. This Limited Warranty is in addition to your legal rights in relation to the Products and does not affect your statutory rights. In particular, this Limited Warranty does not limit the legal warranty obligations imposed on the seller and you may claim your rights under the legal warranty against the seller.
We offer up to a 1-year warranty on most Snooper products. The applicable warranty period is clearly printed and defined on the product packaging and within the included documentation.
Total satisfaction returns policy
If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it, at your cost, in its original condition, within thirty (30) days of the original purchase and receive a full refund.
Warranty conditions: How to get service if you want to claim under this limited warranty
Before making a claim under this Limited Warranty, the owner of the Product must (a) visit snooper.co.uk (or relevant customer portal) during the Warranty Period to provide notice of their warranty claim and describe the alleged failure, and (b) comply with Snooper’s (or its authorised distributor’s) return delivery instructions. Snooper will have no warranty obligations with respect to a returned Product if it determines, at its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Snooper will bear all costs of return delivery to the owner.
What this limited warranty does not cover
This Limited Warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or “Not for sale”, or sold “AS IS”; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing or use not in accordance with any user guide, placement guidelines or other instructions provided by Snooper; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations or interruptions in the electricity supply or the telecommunications network; or (e) Acts of God, including, but not limited to, lightning, flood, tornado, earthquake or hurricane; or (iii) any non-Snooper-branded hardware products, even if packaged or sold with Snooper hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product or software (even if such consumable parts or software are packaged or sold with the Product). Snooper recommends using only authorised service providers for maintenance or repair. Unauthorised use of the Product or software can impair the Product’s performance and may invalidate this Limited Warranty.
Disclaimer of warranties
Except as stated elsewhere in this limited warranty, and to the maximum extent permitted by applicable law, snooper disclaims all express, implied and statutory warranties and conditions with respect to the product, Including the implied warranties of merchantability and fitness for a particular purpose. To the maximum extent permitted by applicable law, snooper also limits the duration of any applicable implied warranties or conditions to the duration of this limited warranty.
Limitation of damages
In addition to the warranty disclaimers stated elsewhere in this limited warranty, in no event Will snooper be liable for any indirect, consequential, incidental, exemplary or special damages, including any damages for lost data or lost profits, arising from, or relating to this limited warranty or the product, and snooper’s total cumulative liability arising from, or related to this limited warranty or the product Will not exceed the amount actually paid for the product by the original purchaser.
Limitation of liability
If you choose to use them, online services offered by snooper provide you with information (“product information”) Regarding your snooper products or other peripherals connected to your products (“product peripherals”). The type of product peripherals that May be connected to your product May change from time to time. Without limiting the generality of the disclaimers above, all product information is provided for your convenience, “as is” and “as available”. Snooper does not represent, warrant or guarantee that product information Will be available, accurate or reliable, or that product information or use of the services or product Will provide safety in your home. You use all product information, the services and the product at your own discretion and risk. You Will be solely responsible for (And snooper disclaims) Any and all loss, liability or damages, including to your wiring, vehicle, fixtures, electricity, home, product, product peripherals, computer, mobile device, and all other items and pets in your home, resulting from your use of the product information, services or product. Product information provided by the services is not intended as a substitute for direct means of obtaining the information. For example, a notification provided through the service is not intended as a substitute for audible and visible indications on the road or in the vehicle and on the product.
Variations that might apply to this limited warranty
Some jurisdictions do not allow limitations on how long an implied warranty lasts or specific exclusions, so some of the limitations set out above may not apply to you. If any court or relevant authority decides that any of these limitations is unenforceable, it should be deemed modified to the minimum extent necessary to make it enforceable. If this modification is not possible, the relevant provision should be deemed deleted. Any modification or deletion will not affect the validity of the rest of this Limited Warranty.
Contact information
Please direct any questions about this limited warranty to in phase international ltd. At the address located at: https://gb.snooper.eu/pages/contact